Responsible Gaming at 7c777bd —
Your Wellbeing Comes First

Our Commitment to Responsible Gaming

At 7c777bd, responsible gaming is not an afterthought — it is a core pillar of how we operate. We believe that online gaming should be an enjoyable leisure activity, never a source of financial stress, anxiety, or harm. Our platform is designed from the ground up to give players in Bangladesh the tools, information, and support they need to stay in control at all times.

We recognise that a small proportion of players may develop patterns of play that become problematic. 7c777bd takes this seriously. We have invested in automated monitoring systems that flag unusual gambling behaviour, a support team trained in responsible gaming intervention, and a comprehensive suite of player-controlled tools that can be activated instantly from your account settings.

Our responsible gaming programme covers five key areas: age verification and access controls, player self-assessment resources, deposit and spending limits, time-out and cooling-off periods, and permanent self-exclusion for players who need to step away entirely. Each of these is described in full detail in the sections below.

7c777bd also cooperates fully with any national or international responsible gaming body that contacts us on behalf of a player. We treat every responsible gaming request — whether submitted by the player themselves or by a concerned family member — with the highest level of urgency and confidentiality.

Age Restriction — 18+ Only

How We Verify Age

During the registration process, all players are required to confirm that they are aged 18 or above. In addition, 7c777bd conducts Know Your Customer (KYC) identity verification for all accounts before a first withdrawal is processed, or at any point where our automated systems flag a need for review. This verification includes submission of a valid government-issued photo ID — such as a Bangladesh National Identity Card, passport, or driving licence — which confirms both identity and date of birth.

Where our verification team has reason to believe that an account may be operated by a person under the age of 18, the account will be suspended immediately pending investigation. Any funds deposited into an account held by a minor will be returned to the original payment source.

Parental Controls and Underage Access Prevention

If you are a parent or guardian and are concerned that a minor in your household may be accessing online gambling platforms, we recommend installing one or more third-party parental control solutions on shared devices. These tools can restrict access to gambling-related content at the device or network level, providing an additional layer of protection beyond 7c777bd's own age verification measures.

If you suspect that a minor has created an account on 7c777bd using false age information, please contact us immediately at [email protected] with as much detail as possible. We will investigate and act promptly.

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to self-identify in its early stages. 7c777bd encourages all players to check in with themselves regularly and to be honest about how gambling fits into their life. The following self-assessment questions are widely used to help identify signs that gambling may be becoming a problem.

If you answer yes to three or more of the questions below, we strongly encourage you to take a break from gaming and to consider using 7c777bd's self-exclusion or time-out tools, or to contact our support team for a confidential conversation.

• Do you find yourself spending more money on gambling than you originally planned or can comfortably afford?
• Do you return to gambling shortly after losing, trying to recover losses ("chasing losses")?
• Have you borrowed money, sold possessions, or neglected bills in order to fund gambling activity?
• Do you feel restless, irritable, or anxious when you attempt to reduce or stop gambling?
• Has gambling caused problems with your work, study, family relationships, or social life?
• Do you conceal your gambling activity from family members or close friends?
• Do you sometimes gamble as a way of escaping stress, anxiety, depression, or other difficult emotions?
• Have you previously tried and failed to reduce or stop gambling on your own?

Deposit Limits

7c777bd gives every registered player the ability to set a personal deposit limit — a cap on the total amount that can be deposited into your 7c777bd account over a defined time period. Deposit limits are one of the most effective tools for maintaining control over gambling spending, and we encourage all players to set a limit that reflects their disposable entertainment budget.

Available Limit Periods

• Daily deposit limit: Maximum total deposits allowed within any 24-hour period (Bangladesh Standard Time)
• Weekly deposit limit: Maximum total deposits allowed within any 7-day rolling period
• Monthly deposit limit: Maximum total deposits allowed within any calendar month

How to Set a Deposit Limit

Increasing or Removing a Deposit Limit

Decreasing a deposit limit takes effect immediately. Increasing or removing a deposit limit, however, is subject to a mandatory 7-day cooling-off period before the change is applied. This delay is intentional — it gives you time to reconsider the change and ensures that deposit limits cannot be impulsively raised in the heat of a losing session.

All changes to deposit limits are logged and can be reviewed in your account history at any time.

Time-Out & Cooling-Off Periods

Sometimes a short break is all that is needed to regain perspective. 7c777bd's time-out feature allows you to temporarily suspend access to your account for a defined period, without permanently closing it. This is ideal if you feel you have been playing more than you intended, or simply want to take a scheduled break from gaming.

Available Time-Out Periods

• 24 hours — a brief pause to reset after an intensive session
• 7 days — a one-week break to step back and reassess
• 30 days — a full month away from the platform
• Custom period — any duration between 1 and 90 days as specified by you

What Happens During a Time-Out

During an active time-out period, your 7c777bd account is fully suspended. You will not be able to log in, make deposits, place bets, or access any game content. Any pending withdrawals that were already in progress at the time of the time-out request will be processed normally and paid to your designated payment method.

Marketing communications — including bonus offers, promotional emails, and BPL or IPL betting alerts — are automatically suppressed during the time-out period. You will not receive any prompts or incentives to return to the platform while your time-out is active.

At the end of your chosen time-out period, your account will be automatically reactivated. If you decide during the time-out that you need a longer break, you can contact the 7c777bd support team to extend the period or to upgrade it to a formal self-exclusion.

Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available at 7c777bd. It is intended for players who recognise that their gambling has become, or is at serious risk of becoming, harmful — and who want to prevent themselves from accessing the 7c777bd platform for an extended or indefinite period.

Self-Exclusion Period Options

• 6 months — minimum self-exclusion period
• 1 year
• 3 years
• 5 years
• Permanent exclusion — your account is closed indefinitely with no option to reopen

What Self-Exclusion Covers

When a self-exclusion is active, your 7c777bd account is completely suspended. All marketing communications are permanently stopped. Your account profile is flagged so that it cannot be reopened by any support agent or automated process during the exclusion period. Any remaining account balance will be returned to your designated payment method (bKash, Nagad, Rocket, Upay, or bank transfer) within 5 business days of the exclusion being applied.

Self-exclusion records are retained permanently in the 7c777bd system, even after the exclusion period ends, to prevent re-registration under the same identity. If, after the full exclusion period has elapsed, you choose to reopen your account, you will be required to go through a full KYC review and will be asked to confirm that you are ready to return to recreational gaming responsibly.

How to Request Self-Exclusion

Tips for Safe Play

The vast majority of 7c777bd players enjoy gaming as a fun and controlled leisure activity. Keeping gaming safe and enjoyable comes down to a set of consistent habits and a clear-eyed approach to how you engage with the platform. The following guidelines are recommended for all players — new and experienced alike.

• Set a budget before you play. Decide how much you are comfortable spending before your session begins, and treat this amount as the cost of entertainment — not as an investment you expect to recover.
• Set a time limit. Decide how long you will play before you start. Use your device's built-in screen time tools or 7c777bd's session reminder features to keep your sessions to a healthy duration.
• Never chase losses. If you have reached your budget for the session, stop. Increasing bets or making additional deposits to recover losses is one of the most common paths to problem gambling.
• Play for entertainment, not income. The house edge means that over the long run, gambling will cost money — it is not a reliable or sustainable source of income. Treat every session as paying for entertainment, the same way you would pay for a cinema ticket or a restaurant meal.
• Avoid gambling when emotional. Do not gamble when you are stressed, anxious, depressed, or under the influence of alcohol. Emotional state significantly affects judgment and risk tolerance.
• Take regular breaks. Step away from the screen regularly during a session. Continuous play for extended periods is associated with poorer decision-making and increased impulsive betting.
• Keep gambling separate from your finances. Use a dedicated payment method (such as a separate bKash wallet) with a fixed balance for gaming. Do not use your primary bank account or salary account for gambling deposits.
• Talk to someone. If gambling is causing you stress, talk to a trusted friend or family member. Keeping gambling completely secret is often a sign that it has grown beyond healthy limits.

Support & Help

If you feel that gambling is becoming a problem — whether for yourself or for someone you care about — please do not hesitate to reach out. 7c777bd's support team is available around the clock and is trained to handle responsible gaming conversations with sensitivity and without judgment.

7c777bd is committed to working alongside players, families, and any relevant support organisations to address gambling-related harm promptly and compassionately. Our responsible gaming infrastructure is continuously reviewed and improved to reflect best practices in player protection. Your wellbeing will always take priority over commercial considerations at 7c777bd.